SICK is pleased about your visit on our website and your interest in our company, in our products and our services. Protecting your privacy is important to us and we want you to feel secure while visiting our website. To this end, we would like to explain below what information we process during your visit on our website.
|Data controller|| |
For anonymous surveys:
For customer satisfaction surveys:
|Purpose of processing the data||As a company, we constantly make every effort to tailor our products, tools, processes and services to your wishes and requirements. For this reason, we carry out regular surveys on a wide range of subjects. Our customer satisfaction surveys are personalized. Your personal data are used to increase your satisfaction with us.|
|Categories of data|| |
|Legal basis||GDPR Article 6(1)(f) – Weighing up interests|
|Legitimate company interest|| |
We process your feedback so that we can continuously improve our products, tools, processes and services.
|Consequences of failure to provide data||You are not legally or contractually required to provide your personal data. If you choose not to provide these data, you will not be able to take part in the survey.|
|Storage period|| |
Customer satisfaction surveys:
|Source of the data||If you have consented to receiving marketing material from us, we will use your contact details from our customer database to invite you to take part in surveys. All other data are collected directly from you during the survey.|
|Recipients of the data|| |
Operation of the survey platform
Provo, Utah 84604
|Transmission to third countries||In the case of customer satisfaction surveys, the data are transmitted to SICK AG by the subsidiaries that carried out the survey. In the case of anonymous surveys, no data are transmitted to third parties.|
|Logic of automated decision-making||We do not perform any automated decision-making.|
Visits to our websites
These cookies are required for our survey software to work properly and for you to be able to use the main functions. In addition, these cookies are used to prevent the results of the surveys from being falsified.
These are referred to as session cookies and are deleted as soon as you close your browser. You can find more detailed information at: https://www.qualtrics.com/support/survey-platform/getting-started/browser-cookies/
You have the right to
- information about personal data relating to you;
- correct personal data concerning you;
- delete or block personal data concerning you;
- object to the processing of personal data concerning you;
- the portability of personal data concerning you;
- revoke your consent with effect for the future, provided that a processing of personal data concerning you is based on your consent, and
- lodge a complaint with a data protection supervisory authority, if you believe that the processing of personal data relating to you infringes privacy laws
For this, please contact our Data Privacy Officer. We will provide an appropriate response to all requests.