FAQs

Order

Where do I find the product price?

Please register or login to see the product price.

Is my product available?

You can see the usual availability of each product on this website. For specific availability please register or login.

How do I place an order?

Add products to the Cart on this website (use search functions) or send your order via Fax to 01727 856767 or email sales@sick.co.uk
Service

How do I get help with technical questions?

Please call 01727 831121 and ask for the Technical Help Desk or email info@sick.co.uk

How do I order an on-site service?

Please call 01727 831121 and ask for After Sales Support

How do I return a delivery?

Please call 01727 831121 and ask for the Sales Office. All returns must be pre-approved as per our Terms & Conditions.

How do I order a repair or a replacement?

Please call 01727 831121 and ask for After Sales Support. All repair/replacement requests must be approved in advance.

A product fails within the warranty period - what can I do?

Please call 01727 831121 and ask for After Sales Support. All repair/replacement requests must be approved in advance.