Verification and Optimization
Accident investigation

Root cause analysis of accidents and near-accidents

Your Benefits

  • Incident or accident is checked on the machine by independent specialists who are able to objectively identify gaps in the safety system
  • Ensuring that the causes of the accident or incident have been fully investigated and measures have been implemented to prevent a repeat occurrence
  • Support in the event that an investigation is carried out by an insurance company or regulatory body
  • High testing quality through certification and periodic inspections in accordance with IEC 17020 is carried out by independent bodies and with on-going competency management


Root cause analysis of accidents and near-accidents

Accidents and near-accidents should not occur and should not be repeated. If they do happen, however, the causes must be clearly determined. The usage of a machine will change often during its service life. If the safety measures are not adapted to the changing usage, it is possible that protective measures will no longer be sufficient. The operator might also deliberately override the measures. As independent specialists, the experts at SICK investigate these incidents and prepare concrete suggestions for how accidents or near-accidents can be avoided in the future.

At a glance
  • Investigation of the circumstances of the accident or incident
  • Identification of the cause of the accident
  • Recommendation of measures to prevent other incidents or accidents


Phone-in Technical Support and Customer Care

8 a.m. – 5 p.m. Central Time, call 1-800-325-7425 and follow the prompts.

For emergency and critical care calls outside of normal business hours (5 p.m. – 8 a.m. Central Time), call 1-800-325-7425 and follow the prompts. You will be connected to a call center where your information will be forwarded to the appropriate department for follow up on a next available basis.